Many people struggle to understand what janitorial services do for residential and commercial customers, but it is actually very easy to explain. These services can actually offer a whole range of different things to customers, with most of the work that is done actually depending on the needs and wants of the customer. Some homeowners use these service providers to keep their windows clean, whereas others use them to keep their floors polished, whereas others may use them for a full range of maintenance services. The most extreme packages include full building maintenance, where the external janitorial team will take steps to ensure that they are completely on top of all of the maintenance needs at that property, including monitoring and anticipating future risks which may occur.
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Janitorial Services also take the time to arrange a schedule that fits in with the needs of the customer. Sometimes they are required to attend every single day, and sometimes they are only required to attend a few times per month. These service providers are also flexible about what time they will attend during the day (or night).
This flexibility can help to make them even more appealing to customers, who may want to get services early in the morning, later in the evening, or even during the night, when no one will be around to inhibit the performance of the janitors.
Janitorial Cleaning Service - Getting StartedHave you ever decided to just pick up the phone and "wing-it" when cold calling for your cleaning business? How did it go? My guess is not so well...When making a sales call you only have about 10 seconds to grab your prospect's attention so your first impression has to be really strong. Having a prepared (and practiced) script is essential for your success.Practicing your script so it sounds natural is very important. Have you ever received a call from a telemarketer whom you could tell was reading from a script? That's NOT the kind of script we want to use here. Practice with friends or family members so you can have them play the role of the prospect. You want to have enough flexibility in the script so if the conversation suddenly changes, you're flexible enough to go with the flow.When writing your script, be sure to write the way you talk, and be sure to get to the point quickly. Don't waste time by saying something like, "how are you today"? This gives them a chance to end the call before it's even started. Greet your prospect by name, and then say, "My name is [John Jones], and I'm with [company name]." Next you want to have a simple, yet strong sentence that explains what you do. For example, "I work with building owners and managers who have cleaning issues that they've never been able to resolve." You need to be creative here -- don't say the same thing everyone else says. Use phrases that help to establish you as an expert. Maybe something like, "we specialize in...", or "we're known for...".Use your niche market to your advantage. If you're calling a bank, let them know that you also work with other banks in the area. This lets your prospect know that you're familiar with their type of business. Plus it's likely that they know other bankers in town so if you can drop a name, this is a good time to do it.Next you want to describe your service stating benefits, not features. At this point in the conversation, they don't care that you're bonded and insured, but they probably do care that you specialize in marble floor care if they have a beautiful new marble floor. They're also interested in how you can save them money so think about specific ways you're able to save them money.The goal of the phone call should be to make an appointment with the prospect. You're not trying to make a sale just yet. So end the call by setting up a time to meet. Ask them for 10 - 15 minutes of their time, and give them a couple choices. Don't simply end the call by saying something like, "Can we meet next week to discuss this?" Instead say, "Would next Tuesday at 10 a.m. be a good time to meet?"When you have the meeting scheduled, be sure to confirm the prospect's name, title, phone number and address, and make sure they have your contact information as well. To recap, here's what you need for your cold-calling script:· Greeting. "Hello Mr. Jones. My name is ______, and I'm with _______."· Say what you do. "I work with building owners and managers who have cleaning issues that they've never been able to resolve."· State your benefits. "We specialize in servicing banks with high-end surfaces like granite flooring and countertops. ABC Bank recently had us restore their granite floor and was very pleased with the results."· Ask for a meeting. "I would like to meet with you for about 15 minutes to discuss what we can do for your company. Would next Tuesday at 10 a.m. be a good time to meet?"· Confirm contact information and be sure to write the appointment on your calendar!
Janitors are able to carry out work both inside and outside the property, so long as the property that they are attending to is owned or rented by the client. Being able to do both indoor and outdoor work means that they are able to provide a joined up service, to ensure that clients do not need to hire two separate teams of people. When janitors are hired for a package such as this, it is much easier for them to coordinate their efforts, so that the whole area meets your exacting standards.
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Some companies that offer janitorial services will refer to their company as office maintenance services because all their company does is clean offices. This can include dentist, medical, real estate, attorney, and other offices. The people who work in these offices are generally too busy to do any office maintenance except keeping the break room clean. This is where these types of janitorial services are needed. The employees of these companies will make sure that the offices are clean and ready for the next day's business. The offices need to be kept clean for health reasons and to make sure that they make a good impression on their customers each day. When you work for a janitorial service that does office maintenance you will generally work five days a week in the evening after the offices have closed for the day. What hours you would work depends on when the office closes. If it is a small office there is normally one person doing the cleaning and they may clean two offices a night. When doing your job you will do the general cleaning tasks such as:• Emptying all the trash baskets • Vacuuming • Wiping off the computer monitor • Cleaning and restocking the bathroom, which includes cleaning the toilet, sinks, and mirrors. • Mopping any tile floors • Cleaning the employee break roomDepending on the type of office you are cleaning, there may be other jobs that you do. In addition to the daily janitorial cleaning services, there may be other office maintenance tasks that you will do less often. For example, many times the office manager will want the windows to be keep clean, especially the ones that people passing by see each day. During your office cleaning you may be required to spot clean the windows inside but the outside may be done before the office opens for the day. This could be done once a week or even twice a week. The janitorial service that you work for may have a special crew that just does window cleaning so you may work one morning doing window cleaning. For some offices, this is a crucial part of office cleaning. When you read the description of office maintenance and the jobs needed to be done you may think working for a janitorial service an easy job but it is not always easy. If you have two or three offices you are assigned to clean each night you have to have a schedule and stick with it so you will be done on time. There is also the strain on your arms as you push the vacuum cleaner, the bending and reaching as you dust and clean. It is important that you be physically fit.
Janitorial ServiceWhen you work for janitorial services, you could work in schools, factories, hospitals, or offices. The job can be hard and does require a lot of stamina. Hazards can also be associated with being a janitor. Working as a janitor for a janitorial service, you are subjected to various chemical and physical hazards. This can include lifting things on a constant basis, using heavy equipment for cleaning, bending, stooping, being on your feet for eight hours a day, using strong chemicals for cleaning purposes, and more. Any of these hazards can lead to a severe injury and could cause life-long injury.To help minimize the risks of accidents and hazards a janitorial service should hold training sessions and go over what a janitor can do to work safely. This includes: • A very common job for a janitor is lifting heavy equipment. To escape muscle sprains and back injuries make sure that you use proper lifting techniques. When lifting heavy things bend your knees and lift from the floor making sure that you avoid turning and twisting your back. • To relieve stress from continuous work take short breaks • If you are working with someone and have to lift heavy equipment ask the person working with you to help so you do not have to carry the entire load alone. It could adversely affect your body and cause an injury. You should also have on a lift belt when you have to lift a heavy load on your own or with someone else. • Make sure that the shoes you are wearing are comfortable and have slip proof rubber soles to get a proper grip on the floor, especially if it is wet because you may have floors to mop. • Most janitors have carts that carry their equipment like mops, brooms, dust rags, cleaners, etc. Make sure that they are in good condition and roll smoothly across the floors. If there is a wobbly wheel or other problems with the cart that you let your janitorial service know so it can be fixed. When pushing them lean forward so it makes pushing them easier. Take time to stretch after pushing the cart so you do not get kinks in your back or cause a back strain from pushing the cart too much. • One of the main duties is cleaning the floors. It can be mopping or vacuuming the floor. Be sure that when cleaning the floor that you maintain proper body posture. When mopping make sure that the handle is held tightly and that it is done in a rhythmical motion to avoid tiring. • When taking out the trash, cleaning the bathrooms, and messing with chemicals and cleaners wear rubber gloves to protect your hands.
Looking for a Quote For your Property Cleaning Services?Appearances count. A dirty, dull office not only lowers employee morale, it also deters potential clients from visiting your establishment as well. Make the best and lasting impression you can by finding a thorough and affordable janitorial cleaning service.It is best to locate a firm that has been selling office cleaning products and providing commercial janitorial service to the Southern California market for many years. They are experts at what they do. Find a firm that sells cleaning supplies and consumable janitorial products to Orange County and Ventura County including Los Angeles, Riverside and San Bernardino. Firms that provide both traditional office cleaning supplies and services as well as advanced eco-friendly products are becoming more common. Higher standards and a comprehensive office cleaning plan are needed to begin and maintain a successful green cleaning program. When contacting a janitorial firm, ask if their technicians have been trained on environmentally friendly products and taken the proper courses to maximize cleanliness of your office, building or retail establishment. As a commitment to the environment, they should also utilize recycling programs.You want to find a firm that will meet with you and discuss your cleaning needs. After touring the building or facility, data should be entered regarding your cleaning needs, what you like or dislike about any prior cleaning companies, and what your expectations demand.You want a firm that will provide day-to-day janitorial services for any size facility. From trash disposal, vacuuming and carpet shampooing, to more elaborate services like exterior window washing or professional lawn care service for your business. A janitorial service that offers experienced personnel to keep your workplace spotless.You also want to contract with a cleaning service that knows providing a high quality janitorial service requires attention to quality control. Their commercial cleaning service should provide total quality management by using on site logbooks, a 24/7 toll free customer support line and personnel which have been fully trained on the most advanced techniques. You want a janitorial service that will tailor to each individual client's cleaning needs and specifications. Whether you are a large or a small sized business establishment or you need daily, weekly or monthly office cleaning, they are able to customize their service to suit your requirements.