Many people struggle to understand what janitorial services do for residential and commercial customers, but it is actually very easy to explain. These services can actually offer a whole range of different things to customers, with most of the work that is done actually depending on the needs and wants of the customer. Some homeowners use these service providers to keep their windows clean, whereas others use them to keep their floors polished, whereas others may use them for a full range of maintenance services. The most extreme packages include full building maintenance, where the external janitorial team will take steps to ensure that they are completely on top of all of the maintenance needs at that property, including monitoring and anticipating future risks which may occur.
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Janitorial Services also take the time to arrange a schedule that fits in with the needs of the customer. Sometimes they are required to attend every single day, and sometimes they are only required to attend a few times per month. These service providers are also flexible about what time they will attend during the day (or night).
This flexibility can help to make them even more appealing to customers, who may want to get services early in the morning, later in the evening, or even during the night, when no one will be around to inhibit the performance of the janitors.
Janitorial ServiceHave you ever decided to just pick up the phone and "wing-it" when cold calling for your cleaning business? How did it go? My guess is not so well...When making a sales call you only have about 10 seconds to grab your prospect's attention so your first impression has to be really strong. Having a prepared (and practiced) script is essential for your success.Practicing your script so it sounds natural is very important. Have you ever received a call from a telemarketer whom you could tell was reading from a script? That's NOT the kind of script we want to use here. Practice with friends or family members so you can have them play the role of the prospect. You want to have enough flexibility in the script so if the conversation suddenly changes, you're flexible enough to go with the flow.When writing your script, be sure to write the way you talk, and be sure to get to the point quickly. Don't waste time by saying something like, "how are you today"? This gives them a chance to end the call before it's even started. Greet your prospect by name, and then say, "My name is [John Jones], and I'm with [company name]." Next you want to have a simple, yet strong sentence that explains what you do. For example, "I work with building owners and managers who have cleaning issues that they've never been able to resolve." You need to be creative here -- don't say the same thing everyone else says. Use phrases that help to establish you as an expert. Maybe something like, "we specialize in...", or "we're known for...".Use your niche market to your advantage. If you're calling a bank, let them know that you also work with other banks in the area. This lets your prospect know that you're familiar with their type of business. Plus it's likely that they know other bankers in town so if you can drop a name, this is a good time to do it.Next you want to describe your service stating benefits, not features. At this point in the conversation, they don't care that you're bonded and insured, but they probably do care that you specialize in marble floor care if they have a beautiful new marble floor. They're also interested in how you can save them money so think about specific ways you're able to save them money.The goal of the phone call should be to make an appointment with the prospect. You're not trying to make a sale just yet. So end the call by setting up a time to meet. Ask them for 10 - 15 minutes of their time, and give them a couple choices. Don't simply end the call by saying something like, "Can we meet next week to discuss this?" Instead say, "Would next Tuesday at 10 a.m. be a good time to meet?"When you have the meeting scheduled, be sure to confirm the prospect's name, title, phone number and address, and make sure they have your contact information as well. To recap, here's what you need for your cold-calling script:· Greeting. "Hello Mr. Jones. My name is ______, and I'm with _______."· Say what you do. "I work with building owners and managers who have cleaning issues that they've never been able to resolve."· State your benefits. "We specialize in servicing banks with high-end surfaces like granite flooring and countertops. ABC Bank recently had us restore their granite floor and was very pleased with the results."· Ask for a meeting. "I would like to meet with you for about 15 minutes to discuss what we can do for your company. Would next Tuesday at 10 a.m. be a good time to meet?"· Confirm contact information and be sure to write the appointment on your calendar!
Janitors are able to carry out work both inside and outside the property, so long as the property that they are attending to is owned or rented by the client. Being able to do both indoor and outdoor work means that they are able to provide a joined up service, to ensure that clients do not need to hire two separate teams of people. When janitors are hired for a package such as this, it is much easier for them to coordinate their efforts, so that the whole area meets your exacting standards.
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Many company owners, looking to save a few dollars, will attempt to tackle every one of the issues from the office on their own, such as the maintenance and cleaning. Exactly why pay anyone to do something that you can do yourself? Well, there are lots of answers to that query. All of them indicate the truth that even during a down economy it may be very reasonable and incredibly beneficial to use outsourcing for such things as a janitorial service along with other tasks not immediately associated with the running of one's business.Your Time And Energy is ValuableWhile you or someone on your own staff could carry out the workplace cleaning-scrubbing the lavatories, disposing of all of the trash, attempting to keep the windows and also break room clean-the fact is that your precious time is valuable which means the time of your workers is valuable for you when it comes to the things they can produce. You can generate a lot more profit working exclusively to enhance your company than you are able to by spending too much time attempting to keep up with the office cleanliness. You focus on being the very best and most effective for your kind of business and janitorial companies concentrate on being the very best and most effective in carrying out a janitorial service. They are able to get and keep your workplace thoroughly clean faster than you can, which usually helps you save cash in big picture. Outsourcing implies sticking with your specific specialty rather than spreading your own resources too thin. Both you and your team have the freedom to build up your product or service, your current relationships together with clients, etc rather than spending time with a stick sprucing up the tile grout! A Janitorial Service Understands the Cleaning Process Much BetterWhile you or your personnel might think you understand the easiest method to maintain and clean the office, a janitorial service specializes in this procedure having tested out the actual correct cleaning items and cleaning routines. It can save you yourself from worry, understanding that the specialists are currently taking good care of your facility. Additionally if you're unsatisfied with the level of quality of a particular service it's much simpler to locate a new service as compared to it could be to fire an in-house worker whose overall performance isn't living up to all your cleaning standards. Make Big Savings for Your Business TargetsWe've already proven that it doesn't make a lot of sense with regard to you carrying out the office cleaning on your own, but how about employing a number of full or part-time employees to deal with the janitorial service? Won't this result in costing you less over hiring out the actual facilities routine maintenance? The truth is, you'll be spending more cash on workers who offer you no substantial advantage of your primary business aims.With a janitorial service, you only pay for your office cleaning fees. Keeping your own personal janitors means spending money on health and retirement rewards, along with holiday as well as sick-pay time. Contracting out these requirements makes a lot more sense monetarily now as well as in the future.
Commercial Cleaning and Janitorial ServicesWhen you have a large business and want to ensure that it remains clean, it makes sense to choose a janitorial service as a way to keep your offices and business premises clean. Many owners want to keep their business premises clean while remaining want to be mindful of the costs. Some companies hire a janitorial staff that cleans the building regularly.However, small businesses may not have enough work to justify employing a janitor or a team of janitors. The cost of their hourly salary, as well as benefits can be too much for a small organisation. Large companies also may not want to hire full time janitors also because of the oversight problems.They may also believe that it may be more cost effective to hire those individuals who specialize in janitorial services. Then they may want to contract with a janitorial company who can provide the office with the required level and quality of services. You may want to choose a janitorial service that can provide you with a proper level of service. So whether you only need someone once a week or several times a day, the company should be amenable to your desires.Most janitorial companies will ask you what your desires are and based on your unique needs will then quote you a price. Most people who use janitorial services want their offices cleaned. This usually includes taking out the trash, vacuuming, dusting, wiping down counters and sweeping.If there are high traffic areas the custodian may need to clean these areas more regularly. If you would like more services, then you usually have to specify this. Other tasks they offer may include shampooing the carpet, changing light fixers or other services. These may cost extra and may not be included in the contract.There are thousands of janitorial services out there to choose from so make sure you choose one who can maintain the professional image of your business or firm. The company should employ individuals who have passed a background check and are eligible to work.Depending on your industry, you may also want to employ individuals who wear a daily uniform or dress professionally each day. You will also want to make sure that the company has all the proper insurance papers to insure the company is protected in the case of an emergency. The company should regularly train their employees in terms of professionalism and safety standards. All employees should wear proper equipment to insure that there is not a hazard. They should be trained to react in the case of an emergency.If you work with a company, they should have a point person that you can call at any time, who can address of your concerns or requests. You should also maintain an open relationship with the workers themselves just in case you have to ask them questions directly. If you have a business, why not consider janitorial services. These services can insure that your company maintains a certain level of professionalism in today's business world.
Looking for a Quote For your Commercial Cleaning Services Rates?When you work for janitorial services, you could work in schools, factories, hospitals, or offices. The job can be hard and does require a lot of stamina. Hazards can also be associated with being a janitor. Working as a janitor for a janitorial service, you are subjected to various chemical and physical hazards. This can include lifting things on a constant basis, using heavy equipment for cleaning, bending, stooping, being on your feet for eight hours a day, using strong chemicals for cleaning purposes, and more. Any of these hazards can lead to a severe injury and could cause life-long injury.To help minimize the risks of accidents and hazards a janitorial service should hold training sessions and go over what a janitor can do to work safely. This includes: • A very common job for a janitor is lifting heavy equipment. To escape muscle sprains and back injuries make sure that you use proper lifting techniques. When lifting heavy things bend your knees and lift from the floor making sure that you avoid turning and twisting your back. • To relieve stress from continuous work take short breaks • If you are working with someone and have to lift heavy equipment ask the person working with you to help so you do not have to carry the entire load alone. It could adversely affect your body and cause an injury. You should also have on a lift belt when you have to lift a heavy load on your own or with someone else. • Make sure that the shoes you are wearing are comfortable and have slip proof rubber soles to get a proper grip on the floor, especially if it is wet because you may have floors to mop. • Most janitors have carts that carry their equipment like mops, brooms, dust rags, cleaners, etc. Make sure that they are in good condition and roll smoothly across the floors. If there is a wobbly wheel or other problems with the cart that you let your janitorial service know so it can be fixed. When pushing them lean forward so it makes pushing them easier. Take time to stretch after pushing the cart so you do not get kinks in your back or cause a back strain from pushing the cart too much. • One of the main duties is cleaning the floors. It can be mopping or vacuuming the floor. Be sure that when cleaning the floor that you maintain proper body posture. When mopping make sure that the handle is held tightly and that it is done in a rhythmical motion to avoid tiring. • When taking out the trash, cleaning the bathrooms, and messing with chemicals and cleaners wear rubber gloves to protect your hands.